Crafted to last a lifetime, Barbour wax jackets see their owners through thick and thin. Memories of the weight, the look, the feel of that first purchase remain tangible 30 years on and mean owners are reluctant to change.
This film is an intimate portrait of the relationship between Barbour and its customers seen through the Customer Services Dept at South Shields who, like surgeons, bring them back to life.
(I’m quite pissed now. I tossed out one of mine as it had quite a few holes. I have another one which is also getting quite ratty. And I was given a new one for Christmas a few years ago, there are subtle differences between the years. Like how the Barbour name does or doesn’t not appear on the edge of the collar. My blue one, the ratty one, has an extra piece added on the back for hanging my hunting license.)